Oops! I did it again... (The increasing complexity of responsibility)

Submitted by Ceri Newton

Talk Abstract:

Looking at some case studies from diverse fields of technical complexity, from NASA to surgeons at the Johns Hopkins Hospital in Baltimore, we'll look at the underlying causes of simple human error even at the "expert" level, and some surprisingly simple remedies to significantly reduce them, and propel you and your team further towards excellence.

About Ceri Newton

Ceri's been coaching individuals, teams and businesses for well over a decade, and with her background in teaching and psychology, has been referred to more than once as the "Mary Poppins of Agile".

Harnessing linguistics, mindfulness and the latest neuroscientific research, Ceri now helps teams in Bristol, Newbury, London and Cambridge to apply psychological principles, showing how they can use conscious language to get the best from themselves and other, creating safe spaces to work in and attaining outcome-focused delivery for healthy interactions with happy clients.